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Personalised Family Tree Necklaces For Mother's Day Christmas Gift Ideas

SKU: RF10507N-S
Our Price: A$44.93
Retail Price: A$88.43
Spring Sale Price: A$44.93
Save:A$92.91 (68%)
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Special Price A$44.93

Retail Price: A$88.43

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  • This item requires 4-6 business days to handcraft.
  • This item cannot be returned unless it is defective or damaged.
  • This item cannot be modified once you finish payment.
  • This item is covered by our 60-DAY RETURN policy.
Product Descriptions
Free Shipping
30-Day Return
1 Year Warranty

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3. The explanation and right to use the photos will be final in rosefeels.com.au.

Details

This custom name and birthstone family tree necklace, features a unique tree-shaped pendant that is customized to represent your family tree with engraved names and birthstones charms. It's a perfect way to express your love for your cherished family!

Up to 7 names and birthstones

General
Package Weight (g) 100.0000

DELIVERY & SHIPPING

Delivery Time = Processing Time + Shipping Time

For every piece in our collection, the estimated processing time is listed on the product page. Add the processing time to the shipping time for an estimate as to when you will receive your order.

PROCESSING TIME

Processing time differs from product to product. All items are made-to-order and request 3-5 business days to handcraft.

SHIPPING TIME

Many factors contribute to delivery time. We make every effort to ship your product out as soon as possible within these time frames that are listed on each product page.

Method Shipping Time Price
Free Shipping 10-15 Business Days Free
Standard Shipping 6-9 Business Days AU$9.95
Expedited Shipping 3-5 Business Days AU$26.95

*Please note that the time frame mentioned above doesn't include production time and does not account for delays caused by vendors or service and weather disruptions.

SHIPPING INFORMATION

Please note that the shipping address will be take from PayPal record (PayPal checkout model).If your shipping address is different from your billing address, please specify this during checkout.

The address can be changed before we ship your orders. However we are unable to change the shipping method or address once we ship your orders.

TRACKING AN ORDER

You'll receive an e-mail that confirms your order has been shipped, issues your shipment tracking number, and provides a direct link to the carrier's package-tracking site. If you require further tracking information, please contact us

When your order are shipped, you will receive a shipping notification email.

This email will provide you with your order ID to track your item as it makes its way to you, as well as the date your order was shipped. You can also check the status of your order from here

IMPORTANT

When the carrier returns an Undeliverable package because of address problem to us, you will be charged for reshipping costs,if you 30% restocking fee.

General Asking

Where is your company located?
Our main office is in Los Angeles, California, while design and manufacturing are headquartered in Hong Kong, and our warehouses are in Malaysia, Singapore, Guangzhou etc.
Is this a legit company?
Please, rest assured that our company is both legal and formal. rosefeels.com.au has been verified by Norton Secured Seal and using HTTPS security protocol. You can pay via PayPal for your order and your payment will be safeguarded. Moreover, you can also look up for real life pictures from our gallery or Facebook page. So we are legit and safe to use.
Do you have any retail locations?
In order to eliminate the extra costs associated with physical storefronts (rent, insurance, staff), we currently only have an online store.

About Product

What materials are your products made from?
Most of our rings beads and charms are made of 925 sterling silver and alloy material. Since there are a lot of items featured, so they are made of different materials, such as 925 Sterling Silver, 14K Gold plated, 18K Rose Gold. Generally speaking, you can identify the material from the items description.
Does your jewelry tarnish, rust or change color?
The color may become a bit darker than before as you wear it, but will not rust or fade.
Can I wear it while swimming or bathing?
In order to maintain the gloss of the jewelry, we suggest you not to wear it under a humid environment for a long time.

Orders & Payment

How do I make changes after my order has been placed?
If you receive an order confirmation email and notice a mistake with the order, please contact us as soon as possible. If it’s after business hours, leave us a clear and detailed message with your full name, phone number, and order number (if available) via email.
Which payment methods do you accept?
We currently accept payment via all major Credit Cards, Paypal, Western Union & Bank Transfer. If your payment isn't shown at checkout page, please contact us.
How do you secure my payment information?
rosefeels is using HTTPS security protocol sitewide and do not process any of your payment information ourselves. Meanwhile we recommend you to use Paypal.
Is my personal information kept private?
We are totally committed to protecting your privacy. We will not disclose information about our customers or visitors to third parties except where it is part of providing a service to you. For more information, please read our Privacy Policy in full.

Shipping & Returns

Where do you ship to? How much of the shipping cost?
We can ship our products to every place in the world with international logistics. The rates and shipping time differs from country to country, please visit Shiping & Delivery page for more information.
How long until I receive my jewelry?
Total Delivery Time= Processing Time + Shipping Time
Processing time differs from product to product. Usually it may take up to 4-6 business days.
Shipping time depends on the shipping method you selected. For more information, please check Shipping & Delivery.
Will I have to pay customs duties, taxes or other fees?
You will not be charged any consumption tax. However, you may need to pay the customs duties by yourself. For more details, please visit Customs & Tax in full.
What if I DON'T like my jewelry after receive it?
Okay, DON'T worry about it. We promise an easy 60 days return policy. If you don't like the jewelry (The items must be unused and undamaged) and in its original packaging. Please contact us first and return it as instructed. Upon acceptance of your return, the funds will be issued to your original payment account. Any promotional gifts must also be returned with your returned item.
What is your return policy?
Currently we offer an easy, hassle-free 60 days return policy. If you are not completely satisfied with your purchase, you may return it for a refund within 60 days of the purchase date. This is our 60 Days Return policy.